Privacy Policy

Your trust and confidence are our highest priority. Wed Productions Group, LLC in the U.S. or Wedproduction México SA de CV in México. as the providers of the WedProduction services ("WedProduction" or “we”), is dedicated to maintaining and protecting your privacy. This includes the privacy of both your information and your pictures. By using our service and by visiting this website, you agree to be bound by the terms and conditions of this Privacy Policy (the "Policy"). This Policy explains what information we collect and how we use the information so we can continue to provide outstanding service to you.

Information We Collect from You.

WedProduction does not collect personally identifiable information about you except when you specifically provide such information on a voluntary basis. For example, when you register with Bella, we ask for the basics, including your name, email address and wedding date. We may also collect details about your wedding such as reception venue or cultural tradition, and any other personal or preference information that you provide to us. When you order products or services on this website, we will also need your billing and credit card information and mailing address. To help us provide you with the most relevant site content and email communications, we keep track of your website searches, registration activities and bookings. For all WedProduction website visitors, not just registered users, we may automatically collect certain information such as IP addresses, browser type, domain names, access times, duration of visit, referring URL, platform, new/repeat information, time-stamp and exit page information. We use this data for statistical purposes so that we may analyze trends and performances over time. WedProduction also uses third-party service providers to help us gather and analyze information about our customers. We restrict these service providers from using your information in any manner, other than to help us provide you with the products and services available on our website. WedProduction is the sole owner of the information collected on this website. If you choose to use our invitation service to tell a friend about our site, we will ask you for information needed to send the invitation, such as your friend's email address. We will automatically send your friend a one-time email or instant message inviting him or her to visit the site. If you contact our client service department, we will collect the information you provide that details the nature of your question or problem to enhance the quality of our website.

How Your Information Is Used.

The data we gather is used to enhance your website experience; check for availability of services for your wedding date; manage our sweepstakes and promotions; manage our email marketing campaigns; manage your registration, reservation and booking activities; assist you in using our website and its features; manage your purchases via our website; and manage your photos and videos. The information we collect helps us to better serve you. WedProduction also uses the information we gather to target content on our website to more closely match your interests and, if you have selected to receive email communication from us, to target email marketing messages or notifications regarding new services that are more appropriate to your needs. Profile information is used by WedProduction primarily to be presented back to and edited by you when you access the service and to be presented to others permitted to view that information by you. WedProduction may send you service-related announcements from time to time through the general operation of the service. For instance, if a friend sends you a new message, or someone comments on your photo, you may receive an email alerting you to that fact. Generally, you may opt out of such emails in your profile settings, though WedProduction reserves the right to send you notices about your account even if you opt out of all voluntary email notifications.

With Whom Your Information May Be Shared.

Upon making a photography or video reservation or a deposit with Bella, the personal information you provide will be shared with third parties necessary to ensure the completion of your booking. The personal information provided to the third parties will not be used for any purpose other than the provision of your wedding photography/video and associated services. WedProduction will also share your information with business firms contracted to provide specific services to us, in a manner consistent with this Policy. For example, if WedProduction were to hold a sweepstakes offer on our website, we may choose to hire a sweepstakes administration firm to handle the legal requirements surrounding entrant and winner selection and validation, or we may use a fulfillment service provider to ship to you products ordered on our website. In situations such as this where your data is shared with a third-party firm, these firms are obligated to use your personal data only for the purpose for which the relationship exists, and shall be required to abide by the terms of this Policy. From time to time, we may share aggregated, non-personally identifiable statistical information about our website and visitors (such as number of visitors, demographic data, number and type of goods and services purchased or booked, etc.) with our advertisers and partners. However, we do not reveal your personally identifiable information for anything other than the use it was originally intended without giving you the opportunity to opt out. At Bella, we often receive testimonials and comments from customers who have had positive experiences with our service and our website. We occasionally publish such content. WedProduction will also disclose information about individual users to governmental or judicial authorities or law enforcement agencies, or to other individuals or entities in response to subpoenas, court orders, other legal processes or as otherwise required by law. Further, WedProduction may share information in order to investigate, prevent, or take action regarding illegal activities or suspected fraud, or to enforce or apply the terms and conditions of this Policy or other policies of Bella. We may also provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business. Except as otherwise stated above, WedProduction will not disclose your personal information with any third party without your consent. This website may contain links to other sites. WedProduction is not responsible for information collection and privacy practices of third party websites that are accessed via links from the WedProduction website. This Policy is solely for information collected by the WedProduction website.

How Your Information is Protected.

WedProduction maintains data handling and storage practices and procedures that are designed to ensure the integrity and confidentiality of customer information. WedProduction incorporates appropriate safeguards to protect the security, integrity, completeness, accuracy and privacy of the personal information we have collected, and we have put in place reasonable precautions to protect information from loss, misuse and alteration. Our security and privacy policies are periodically reviewed and enhanced as required and only authorized individuals have access to the information you provide us. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Policy. You hereby acknowledge that WedProduction is not responsible for any intercepted information sent via the Internet, and you hereby release WedProduction from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

Protecting the Privacy of Your Pictures and videos.

The WedProduction website is designed so that you can control who may view the pictures and videos stored in your WedProduction account if you so choose. We are committed to keeping your pictures and videos private and secure if you desire us to. Please note that if you choose to post a link to your WedProduction account on your own or another's website, or you share your pictures and videos with your friends or family members by sending them your online WedProduction account access information and they communicate such information to other individuals, these pictures and videos may be accessible to individuals not authorized by you. In order to provide quality products, however, WedProduction employees and third-party service providers fulfilling your order or providing client support to you will have access to and may see your pictures and videos. It is further understood that WedProduction may use your images, video or related information for the purpose of demonstration of our offerings on the website. This marketing display does not convey any right to resell or distribute these images which remain the property of our customer.